Real results from real sport and entertainment organizations
Quantified proof stories from clubs, venues, and stadiums using EngageRM to grow revenue and retain fans.
FEATURED CASE STUDY
LA Clippers
LA Clippers
100+
Disconnected tools replaced by one CRM
Every call
Tracked for adherence, insight and coaching
360°
View of the customer across marketing and sales
The LA Clippers replaced over 100 disconnected tools with one CRM, embedding sales scripts and Conversation Intelligence to become the NBA's front-office technology leaders.
All case studies
Adelaide Football Club
Adelaide FC
Tight deadline
Live before the new season, at a new venue
Higher
Conversion of members and corporate sponsors
Under a tight deadline ahead of a new venue and season, Adelaide FC replaced manual processes with a single CRM for corporate hospitality, sponsorship and reporting.
South East Melbourne Phoenix
SEM Phoenix
21,000
Names on the database after year one
2,446
Members in an inaugural season — 4th in the NBL
A brand-new NBL club built a 21,000-name database and finished fourth in the league for membership in its inaugural season, powered by EngageRM from day one.
Collingwood Football Club
Collingwood
60,000+
Members managed from a single platform
90,000+
Spectators supported on matchday
Australia's largest sporting organisation unified stakeholder data, corporate hospitality, membership and retail across Microsoft Dynamics for full visibility from management down.
testimonials
What our customers say
2k+
Trusted users
$2.4B+
Revenue managed
200+
Clubs & venues
14 sports
Across 3 continents
Tricia Teschke
Director, Marketing & Brand Strategy
This is beautiful! What a wonderfully clear approach. Thank you so much for the support on this, you are cutting our team's workload in half with this automation. I'm so thrilled to do more of this automation across all campaigns moving forward, and we will continue to learn the tool so it's not always on you.
Andres Alvarez
Head of Sales
We love working with the team at EngageRM. We've had a long-held ambition to align our sales process and to be able to report in real time on exactly where we are. EngageRM has helped us to do this, and we've learned so much from the team along the way.
Rey Sumaru
GM, IT & Innovation
EngageRM have a great platform, but they consistently back it up with outstanding customer service. The team worked over the Christmas break to make sure we were ready, no matter what happened.
Charles Sims
Head of Technology
The time we have spent with EngageRM completely obliterated the work we had done in the previous six years of clunky technology. Now we have something very special to achieve the outcomes we need.