The EngageRM Platform
One connected system for every fan touchpoint, commercial relationship and revenue workflow, built on Microsoft Dynamics 365.
TRUSTED BY LEADING CLUBS, LEAGUES, AND VENUES WORLDWIDE
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One source of truth for every commercial relationship
Most sport organizations are running fragmented stacks, ticketing in one system, membership in another, sponsor data in a spreadsheet. EngageRM brings fan profiles, commercial relationships, revenue workflows and reporting into a single connected platform.
Because it is built natively on Microsoft Dynamics 365 and Microsoft Dataverse, your data never leaves a governed, enterprise-grade environment. In practice, that means EngageRM plugs straight into the Microsoft tools your team already uses, like Outlook and Teams, with no bolt-on integration to maintain and no single point of failure.
Single unified fan and contact record across every touchpoint
Native Microsoft stack, no third-party sync required
Real-time commercial dashboards without manual data pulls
HOW IT WORKS
End-to-end capabilities in one platform
From the moment a fan enters your ecosystem to the close of a sponsorship renewal, every step runs through the same connected system.
Microsoft’s #1 Partner in Sports & Entertainment
Dynamics 365
Native platform
Dataverse
Data layer
Power BI
Reporting & analytics
Azure
Infrastructure
MICROSOFT PARTNERSHIP
Built for sport.
Powered by Microsoft.
A platform shaped by a decade in sport and entertainment, on the world’s most trusted business technology.
Generic CRMs make you bend your organisation to fit the software. EngageRM works the other way. We’ve taken Microsoft Dynamics 365 and built a role-based experience around how clubs, leagues and venues actually operate. Your teams get the tools they need for their job. Your organisation gets enterprise-grade security, scale and integration from day one.
The depth of a sports specialist. The strength of Microsoft. One platform.
FIND YOUR SOLUTION
Solutions for every fan touchpoint
Partnerships & Sponsorship
Track prospects, proposals, and partner deliverables in one place.
- Visual pipeline from first pitch to signed deal
- Automated renewal reminders so nothing slips
- Proof-of-delivery reporting your partners can actually see
Premium Hospitality
Manage suites, packages, and VIP renewals without the spreadsheets.
- One view of every suite, box, and package
- Connects to your hospitality and event-day systems
- Guest history and preferences ready for every event
Season Tickets and Membership
Sell memberships directly through our web portals, understand your members, reduce churn, and personalize renewals with membership management.
- Early warning on members about to lapse
- Personalized renewal journeys that lift retention
- A single member record across every channel
Ticketing
Connect ticketing data with your CRM to identify high-value fans, sell directly through our web portals, and grow recurring revenue.
- Integrates with the ticketing platforms you already use
- High-value and at-risk fans surfaced from real purchase data
- One-time buyers turned into repeat members
Data & Reporting
Give leadership a live view of commercial performance, no exports needed.
- Board-ready dashboards that update in real time
- One source of truth across every revenue stream
- Self-serve answers without waiting on analysts
Purpose-built beats stitched-together
Generic CRMs were not designed for sport and entertainment. Clubs, leagues, venues and attractions end up running multiple disconnected tools, one for ticketing, one for sponsors, one for members, with a data team spending most of their week just reconciling spreadsheets.
EngageRM is the only platform that covers every commercial revenue stream in a single environment, purpose-built for the way sport organizations actually operate.
Reduction in time spent on manual data reconciliation
Increase in sponsor reporting speed for clients on the platform
Additional premium inventory revenue unlocked via reallocation workflows
testimonials
What our customers say
2k+
Trusted users
$2.4B+
Revenue managed
200+
Clubs & venues
14 sports
Across 3 continents
Tricia Teschke
Director, Marketing & Brand Strategy
This is beautiful! What a wonderfully clear approach. Thank you so much for the support on this, you are cutting our team's workload in half with this automation. I'm so thrilled to do more of this automation across all campaigns moving forward, and we will continue to learn the tool so it's not always on you.
Andres Alvarez
Head of Sales
We love working with the team at EngageRM. We've had a long-held ambition to align our sales process and to be able to report in real time on exactly where we are. EngageRM has helped us to do this, and we've learned so much from the team along the way.
Rey Sumaru
GM, IT & Innovation
EngageRM have a great platform, but they consistently back it up with outstanding customer service. The team worked over the Christmas break to make sure we were ready, no matter what happened.
Charles Sims
Head of Technology
The time we have spent with EngageRM completely obliterated the work we had done in the previous six years of clunky technology. Now we have something very special to achieve the outcomes we need.