Stop exporting spreadsheets. Start making decisions in real time.
EngageRM gives leadership a live view of commercial performance across every revenue stream, with no manual data pulls required.
The board meeting is in an hour. The report takes a day to build.
Commercial data in most sport and entertainment organizations lives across ticketing, membership, sponsorship and finance systems that don't talk to each other. Producing a single, accurate view for leadership means manually exporting, merging and reconciling data from multiple sources.
The result: reporting that is out of date the moment it's finished, decisions made on gut feel rather than current numbers, and a data team that spends more time reconciling spreadsheets than generating insight.
Commercial teams typically spend 6–8 hours per week manually compiling reports that a connected platform generates in real time.
Reports built from manually merged spreadsheets carry a materially higher error rate than reports generated directly from a single source system. Industry estimate.
The average mid-size rights-holder runs commercial data across 4 or more disconnected systems, ticketing, membership, sponsorship and finance.
HOW ENGAGERM SOLVES IT
One data model. Every report, always current.
EngageRM's Data & Reporting module surfaces live commercial data directly from the platform, so reporting reflects what's actually happening today, not last month.
Revenue, renewal rates, pipeline value and attendance trends, always current, with no manual refresh or export required.
Ticketing, membership, sponsorship and premium data live in one connected model, so cross-stream reporting doesn't require a manual merge.
Build and share reports directly in Power BI, connected live to your EngageRM data, with no separate export or data warehouse required.
Pre-built reporting views designed for board and leadership audiences, ready in minutes instead of built from scratch every quarter.
Set alerts for key metrics, renewal rate drops, pipeline slowdowns, so issues surface immediately rather than at the next scheduled report.
Control exactly who sees what, from full commercial visibility for leadership to task-specific views for frontline teams.
Reporting lives in Power BI, alerts surface in Teams, no separate business intelligence stack required.

Built for commercial leadership and data teams
Whether you're a small commercial team needing a single source of truth or a data team supporting a large multi-venue operation, EngageRM scales with your reporting needs. The same platform serves a lean club office and an enterprise-scale operator.
- No CRM experience required. Guided onboarding with a specialist implementation team
- Works alongside existing ticketing, membership and finance systems
- Role-based dashboards: executives see the headline numbers, analysts see the detail
Real-time
Visibility, no manual exports
One model
Across every revenue stream
Board-ready
Reporting in minutes, not days
FAQs
Frequently asked questions
No. EngageRM is built natively on Microsoft Dynamics 365 and Dataverse, with reporting delivered through Power BI, a tool most commercial and finance teams already use. There is no separate data warehouse to license, maintain or reconcile against your CRM, the reporting layer reads directly from the same data your team is already working in.
Yes. The pre-built templates are a starting point, not a limit. Because reporting runs through Power BI connected live to your EngageRM data, your team can build fully custom reports and dashboards using the same tool many finance and analytics teams already know.
Dashboards reflect data as it's entered into EngageRM, there is no overnight batch process or manual refresh step. Some very high-volume data feeds, such as gate-scan attendance during a live event, may have a short processing delay of a few minutes, but day-to-day commercial reporting is current as you work.
Yes. Role-based access controls exactly what each user or team sees, from full commercial visibility for leadership to task-specific views for frontline staff. A ticketing executive doesn't need to see sponsorship contract terms, and EngageRM's permission model reflects that.
EngageRM sits alongside your finance system rather than replacing it. Commercial and CRM data live in EngageRM, and reporting can connect to your existing finance platform where needed, so you get a unified commercial view without a disruptive finance system migration.


















































