Someone new is learning our platform, and you might recognise the last name

Ben De Conno, son of EngageRM Senior Consultant Jonathon De Conno, joined the team for a six-week school work placement — and has been picking up the platform faster than expected.

Within his first few days, Ben had built out sample accounts and contacts, correctly identified multiple ways to navigate between related records, worked through the corporate sales process including quotes, orders and invoicing, and started building marketing assets for EngageRM's Send Offer email process.

Halfway through his placement, Ben is already handling tasks that would take most new starters weeks longer to grasp — proof that the platform's logic makes sense even to a school student encountering it for the first time.