Major League Soccer's Portland Timbers to boost operations and engagement with EngageRM

EngageRM has signed a wide-ranging partnership with Major League Soccer's Portland Timbers, becoming the first MLS club to adopt the platform.

The Timbers will use EngageRM's Microsoft Dynamics 365-powered platform across premium sales and ticketing, partnerships, event and customer service management, community programs, digital media and fundraising, with EngageRM also hosting two online portals for the franchise.

"We're proud to be the first MLS team to join forces with EngageRM to optimize our operations and further engage with our passionate fans," said Timbers VP of Information Technology Robert Rice.

Nick Zanotto, EngageRM's VP of North America Development, pointed to the Timbers' long history of sold-out crowds at Providence Park as a sign of just how passionate a fanbase the platform will now support.