Guides, articles and conversations to help you decide
Browse gated guides you can download, practical blog articles from the EngageRM team, and podcast episodes with practitioners across sport and entertainment.
Guides & Downloads
Practical guides and resources.
The Executive's Evaluation Framework: Choosing a CRM for Sport and Entertainment
A practical framework for evaluating CRM platforms in sport and entertainment, built for executives leading the decision.
CRM Readiness Checklist
Maximizing Ticket Revenue with CRM Data
The Complete Guide to Membership Renewal
Articles
Practical thinking from the EngageRM team and guest practitioners.
EngageRM becomes the only Microsoft FastTrack Portfolio Partner in sport, strengthening its position as innovation leader
EngageRM is now the only sports technology company enrolled in Microsoft's FastTrack Portfolio Partner program, deepening its architectural collaboration with Microsoft.
EngageRM Announces Acquisition of Power'd, Enhancing Fan Engagement Solutions
EngageRM
June 7, 2026
EngageRM becomes the only Microsoft FastTrack Portfolio Partner in sport, strengthening its position as innovation leader
Ned Coten
March 19, 2026
EngageRM and Solgari Partner to Bring Voice and Digital Engagement to Sports in Dynamics 365
EngageRM
August 25, 2025
Podcast Episodes
Conversations with practitioners across sport and entertainment.
The Global Sports Boom: 2023 the year of blank cheques and emerging tech | Eddie Fitzgibbon
Platforms That Power Communities: The Rabbitohs Impact Off the Field | Bryce Kellerman
The Godfather of NFL Video Production | Rob Alberino
The Engage Academy
Online training to help your team get the most out of EngageRM.
Self-paced courses, a skills passport, and a resource library — all in one place, available any time to EngageRM customers and their teams.
Access is available to EngageRM customers.
Training Library
Browse the full course catalog and enroll any time. Courses are organized by product area so teams can find what's relevant quickly.
My Training
Track progress across enrolled courses and resume exactly where you left off. Individual learner dashboards keep everyone accountable.
Skills Passport
Earn completion certificates, upload external qualifications, and download a consolidated PDF report of your team's credentials.
Need support?
Existing customers can raise and track requests in the Support Portal.
GO TO SUPPORT PORTAL